Privacy Policy

Introduction

Atlassian Backup ("we," "our," or "the Extension") is a browser extension developed by Marshudi, an independent developer based in Oman. This Privacy Policy explains how we handle information when you use our Extension to back up Confluence pages and Jira tickets from Atlassian Cloud services.

We are committed to transparency and protecting your privacy. This policy describes our data practices in clear, straightforward terms suitable for both individual users and enterprise security teams evaluating our Extension.

Data Collection

The Extension collects only the minimum data necessary to enforce plan limits and verify subscriptions. Specifically:

What We Collect

• Daily file count: A numerical counter of how many files (pages, attachments) you've backed up each day. This is stored locally in your browser and synchronized via ExtensionPay to enforce your plan's daily limits (25 files for Free, 500 for Pro, unlimited for Business).
• Subscription status: A flag indicating whether you have an active paid subscription (Pro or Business). This is managed by ExtensionPay and Stripe to determine which plan features you can access.

What We Do NOT Collect

• Atlassian content: We never see, store, or transmit the actual text, images, attachments, or metadata from your Confluence pages or Jira tickets.
• Authentication credentials: The Extension uses your browser's existing session cookies to authenticate with Atlassian. We never capture, store, or transmit your Atlassian username, password, or API tokens.
• SharePoint content or credentials: When backing up to SharePoint, the Extension uses your browser's existing SharePoint session. We never capture or store your Microsoft credentials or access tokens.
• Browsing history: We do not track which Confluence pages or Jira tickets you visit, view, or back up.
• Personal identifiable information: We do not collect your name, email address, IP address, or device identifiers-except as required by Stripe for payment processing (see Third-Party Processing below).

Zero Data Retention Policy for Atlassian Content

The Extension operates on a zero-retention architecture for all Atlassian and SharePoint content:

• No server-side storage: We do not operate servers that receive or store your backup data.
• Client-side processing only: All PDF rendering, attachment downloads, and metadata assembly happen in your browser using the Chrome DevTools Protocol and standard web APIs.
• Direct-to-destination: Files go straight from Atlassian's servers (via your browser) to your local Downloads folder or your SharePoint instance. They never transit through our infrastructure.

When you uninstall the Extension, the only data that remains is whatever you chose to download to your local machine or upload to SharePoint-all of which you control directly.

Third-Party Processing

The Extension integrates with two third-party services for payment and subscription management:

ExtensionPay (Subscription Management)

We use ExtensionPay to manage subscription logic and daily usage limits. ExtensionPay:

• Stores your daily file count and subscription tier (Free, Pro, Business) in your browser's local storage.
• Synchronizes subscription status with Stripe to verify paid plans.
• Does not collect or transmit your Atlassian content.

Stripe (Payment Processor)

When you upgrade to a paid plan (Pro or Business), payments are processed by Stripe, a PCI-DSS compliant payment processor. Stripe:

• Collects your payment information (credit card number, billing address, email) to process charges.
• Issues a subscription token that ExtensionPay uses to verify your paid status.
• Does not share your payment details with us-we only receive a subscription confirmation.
• Operates under its own privacy policy: stripe.com/privacy

Important: All payments occur outside the Google Chrome Web Store or Microsoft Edge Add-ons store. We process subscriptions via ExtensionPay and Stripe only-not through browser store billing systems.

Browser Permissions Explained

The Extension requests several browser permissions. Here's what each permission is used for and what it is NOT used for:

Your Rights

Because we do not collect or store your Atlassian content or personal data (beyond payment info handled by Stripe), you inherently retain full control:

• Right to access: All data the Extension uses is stored locally in your browser (chrome.storage.local). You can inspect it via Chrome DevTools.
• Right to deletion: Uninstalling the Extension removes all locally stored preferences and usage counts. Backup files you downloaded remain on your device or SharePoint-you control those directly.
• Right to data portability: All backup files are saved in standard formats (PDF, JSON) that you can move, archive, or process as you see fit.
• Right to withdraw consent: You can stop using the Extension at any time by uninstalling it. Cancel paid subscriptions via the Extension's settings or by contacting Stripe support.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the Extension's features or legal requirements. If we make material changes, we'll notify you via an in-extension message or update notice in the Chrome Web Store listing. Your continued use of the Extension after such changes constitutes acceptance of the updated policy.

The current effective date is listed at the top of this page: July 13, 2026.

Data Security

While we do not store your Atlassian content, we recognize that the Extension runs in your browser and interacts with sensitive data. Security measures include:

• Sandboxed execution: All operations occur within Chrome's extension sandbox, isolated from other browser processes.
• No remote code execution: The Extension does not load external scripts or code at runtime.
• HTTPS-only communication: All API calls to Atlassian and SharePoint occur over encrypted HTTPS connections.

Contact Information

If you have questions or concerns about this Privacy Policy, your data, or the Extension's operation, please contact:

For payment or subscription issues, contact Stripe Support.